3-year warranty for >90% of our illumination products
All LED illuminations from TPL Vision are made with high quality materials and trusted manufacturing techniques. Occasionally, a failure does occur. For this reason, most of TPL Vision’s products carry a 3-year warranty.
Our warranty procedure outlines that TPL Vision is committed to repairing or replacing defective parts if a manufacturing or a material defect occurs (once it has been validated by our team).
For information, the white (WHI), blue (470nm), green (525nm), red (630nm) and infra-red (850nm) products have a lifespan of 50 Kh in continuous mode (ambient air = max 40°C). The lifespan of the ultraviolet (≤ 405nm) products reaches 10 Kh in continuous mode (ambient air = max 40°C).
EXCEPTIONS:
- Products which are not sold under TPL Vision brand → get the manufacturer warranty period.
- UV products with a wavelength under 420nm → get a warranty period of 1 year.
- Polariser → no warranty.
- Products supplied without an embedded current control drive → warranty covers manufacturing defects only. Damage resulting from operation outside the product datasheet specifications (incl. overcurrent, incorrect voltage, or reverse polarity) is excluded. Compliance with datasheet electrical specifications is the customer’s responsibility.